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- Discounts:
An active support discount applies for trainees that are using an ESI product covered by a then active product support agreement
An early bird discount applies for trainees that signs up for a training session at least twenty (20) business days prior to the first day of the training session
A multiple trainee discount applies when a company sends more than one trainee to a scheduled training session
A multiple course discount applies when a trainee opts to do more than one course during one or two scheduled training sessions throughout the year
- Payment terms:
Full payment must be received at least 5 business days prior to the first day of the training session.
Payment includes course materials, breakfast, lunch, snacks, and refreshments.
- Cancellation policy:
Any cancellation received fifteen (15) or more business days prior to the first day of the session will receive a full refund
Any cancellation received ten (10) business days prior to the first day of the session will receive a 50% refund
Any cancellation received five (5) business days prior to the first day of the session will receive a 25% refund
Any cancellation received less than five (5) business days prior to the first day of the session will not be entitled to a refund |